I’m living it large, and hopefully this will show up on Facebook.
Talking about Wizard 101 and how it’s all kid-friendly and stuff. EXTREME CLOSEUPS.
You’ve come a long way, baby. I might update later when I actually watch it all the way through.
Pour out your favorite beverage. It’ll all be over soon.
Board chair and all-around swell guy Bob Bates posted to one of the many hot-tempered threads on the IGDA forums that are either about the organization’s stance on employee labor standards or its lack of an executive director. There has also been a memo released on the subject, praising that the “Quality of Life Committee” has been made into a Special Interest Group, and in the thread, Bob outlines exactly what each member of the board is actually working on.
There has been much praise heaped on this very simple yet deft bit of communication, so I’m only too happy to give the same. Now if they can execute on the Web site revamp and boards that don’t suck, I’ll be amazed.
Edit: The board has a blog, too. Progress Happens.
My monthly bill before calling to cancel: $46.20
My May bill: $26.40
Oh look, here’s a mailer from AT&T U-Verse for a package deal with home phone service that I don’t really want. Decisions, decisions.
I expect lots of Facebook spam. And maybe cookies.
So, after reading the news this week about Time Warner Cable in Austin playing with the idea of enforcing bandwidth caps on their Internet service, and friends of mine feeling rather emphatic about it, I called customer service to cancel.
The guy who answered the phone asked why I wanted to cancel, and right away, he said Time Warner was not planning to impose bandwidth caps. But to keep me as a customer, would I accept a $10 discount on my service?
You can understand my surprise when he went on to say that AT&T had supposedly been making the plans to impose the caps instead. Was he looking at where my browser was pointed? I ended up telling him that the BusinessWeek article was a day old, yes it was online, you could put “Texas Time Warner Businessweek” into any search engine and find it, and here are some choice quotes including one from your CEO.
He insisted it wasn’t true, the caps were for business service only, yada yada.
I hadn’t wanted to cancel service right away, and knowing full well the guy could have been talking out his ass, I accepted the discount.
On word alone, and I don’t know the guy’s name.
I guess someone here knows how to do customer service, and it possibly isn’t me.
We’ll see what my bill’s like at the end of the month.
Edit: Scott’s got a new post about the matter, and several other prominent Austinites have weighed in, including mayoral candidate and City Councilman Brewster McCracken. Bottom line: “It is not good for Austin. It is bad for the principle of an open Internet. It undermines the public interest.”